Furniture, explained
Your furniture questions, answered.
Useful information before you order.
How do I choose the right size?
Measure your available space and the route into the room. Compare those measurements with the selected product dimensions. Allow room for chair movement, opening drawers and using doors. If a dimension is unclear, send us the product code and we will help you check.
Can I ask for a quote for several items?
Yes. Add your chosen configurations to a project quote, change the quantities and send the list with your postcode and preferred service. You can also import the products in your cart. We will confirm the proposed order and charges before you commit.
Does delivery include assembly?
Delivery only does not include assembly. REG delivery and installation, and installation following a direct delivery, are quoted services. Tell us about access, positioning and packaging removal so the scope can be agreed.
Can you work to a particular date?
Tell us your preferred date before ordering. Product availability, delivery routing and installation appointments need to be confirmed. A date entered in an enquiry is a request, not a confirmed booking.
What should I check about finishes?
Use the finish name for the selected variant and check whether all pieces belong to the same furniture range. Screen colours and lighting can affect appearance. Contact us if an exact match is important.
What if I need to change an order or report damage?
Contact REG with your order reference and a clear description of the issue. For damage, photographs of the item, labels and packaging can help. The applicable returns, cancellation and warranty information should be checked before purchase.